Reverse Logistics

The key to a successful supply chain is not only planning how to distribute your product, but how to bring it back — both customer returns and obsolete products. When it comes to returns processing, companies are often faced with several important decisions that can be costly to the bottom line.

Managing dozens, hundreds or even thousands of vendors and just as many returns, it’s important and incredibly challenging to optimize recovery and clear space of inventory in a timely way. Managing returns effectively allows you to recapture value or reduce write-offs, while keeping your customers happy.

With our sophisticated tracking system, customized computer interface and established procedures in place, we are able to assist in coordinating returns specific to your business needs. Each of our customer service agents is professional and expertly trained to handle the details of your business and its needs.

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