E3T2

 
Exceeding our Customer’s Expectations Every Time and Touch is the driving force of ALL Dawson Logistics activity.
E3T2 is a program founded on the Dawson Logistics cultural commitment to quality and was developed as a way to encourage and recognize outstanding personal quality initiatives throughout the organization.

At the end of each quarter, employees submit an award submission for the previous three months.
 

Formula for SUCCESS 

Exceeding Our Customer’s

Expectations,

Every Time And Touch

 

“The concept of “exceeding customer’s expectations every time and touch” is so much more than just a statement or a motto. It was developed out of a sincere passion to take the customer experience to unprecedented levels. It is about truly looking at each and every interaction with our customers (current and potential – internal and external) and finding ways to provide a superior customer experience.” - Josh Hobick, President